Privacy policy

Privacy Policy

Data Controller

2R2BF WORKSHOP j.d.o.o. 
Mogilska ulica 6, 10000 Zagreb, Croatia
Email: realbefakeofficial@gmail.com

What Data We Collect

When you place an order or create an account, we collect:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely — we do not store card details)
  • Order history and communication history

When you browse our store, we automatically collect:

  • IP address, browser type, and device information
  • Pages visited and time spent on the site (via Shopify's built-in analytics)

Why We Collect Your Data

We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Send marketing emails (only with your consent)
  • Comply with legal obligations

Who We Share Your Data With

We share your data only where necessary:

  • Shopify — our e-commerce platform (see Shopify's privacy policy at shopify.com/legal/privacy)
  • Payment processors — to securely process your payment
  • Shipping carriers — to deliver your order

We do not sell your personal data to third parties.

Marketing Communications

If you have opted in, we may send you marketing emails about new products, promotions, and updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at realbefakeofficial@gmail.com.

Data Retention

We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations (typically up to 7 years for financial records under Croatian law).

Your Rights Under GDPR

As an EU resident, you have the right to:

  • Access — request a copy of the data we hold about you
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your data ("right to be forgotten")
  • Restriction — request that we limit how we use your data
  • Portability — receive your data in a portable format
  • Object — opt out of marketing at any time

To exercise any of these rights, contact us at realbefakeofficial@gmail.com. We will respond within 30 days.

Cookies

Our store uses essential cookies to keep your shopping cart and session active. No third-party tracking or advertising cookies are used.

Complaints

If you believe we are handling your data unlawfully, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: May 2026